Terms of Service

1. The service

Alync discovers publicly available buying signals across Reddit, X, Instagram, and Google Business Profiles, scores them against your ideal customer profile, and optionally enriches promoted leads with publicly listed business contact information. The service is provided as a subscription with the plan limits shown on the pricing page.

2. Accounts and workspaces

• You must be 18 or older and use the service on behalf of a business.
• You are responsible for your credentials, your API keys, and everything done under your workspace, including by members you invite.
• Keep your account information accurate; we send legally required notices to the account email.

3. Plans, billing, and taxes

• Payments are processed by Paddle, our merchant of record. Your purchase is also subject to Paddle’s buyer terms; Paddle handles applicable sales tax/VAT and issues invoices.
• Subscriptions renew automatically each billing period until cancelled. Cancel any time from the billing portal; access continues to the end of the paid period.
• Plan limits (campaigns, seats, daily runs, monthly lead promotions, enrichment, API access) are enforced by the software and may be adjusted for abuse prevention.
• Refunds are governed by our refund policy.
• We may change prices with at least 30 days’ notice, effective from your next renewal.

4. Acceptable use

You agree not to:

• use leads sourced through Alync in violation of applicable law — including anti-spam laws (CAN-SPAM, PECR, CASL) and data-protection laws (GDPR, CCPA) that govern your outreach; you are the controller of how you contact the people Alync surfaces;
• resell, sublicense, or redistribute the data as a standalone product or use it to build a competing database;
• use the service to harass or profile individuals, target children, or process special-category data;
• circumvent plan limits, rate limits, or security controls, share one account across multiple businesses, or use multiple free accounts to multiply quotas;
• upload malicious content or attempt to access other tenants’ data.

We may suspend or terminate workspaces that violate these rules, with notice where practicable.

5. API and integrations

• API access (REST and MCP) requires an eligible plan and is authenticated with workspace API keys. Treat keys as secrets; rotate them if exposed.
• Automated access is subject to the published rate limits. We may throttle or revoke access that degrades the service for others.
• Webhook endpoints you configure must be under your control. Verify delivery signatures; we are not responsible for actions taken by your downstream automations.

6. Your data and our IP

• You own your campaign inputs and can export all workspace data at any time. You grant us the license needed to operate the service on that data.
• The Alync software, models, prompts, and site content are our intellectual property. No rights are granted except the right to use the service.
• Feedback you send us may be used without obligation.

7. Third-party platforms and data accuracy

Alync sources data from third-party platforms we do not control. Platform availability, API access, and content can change or disappear at any time; sourced coverage is not guaranteed. Signals, scores, and enriched contact details are produced by automated systems including AI models and may be incomplete or wrong — verify before relying on them. Alync is not affiliated with Reddit, X, Instagram/Meta, or Google.

8. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that leads will convert.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Our total aggregate liability under these terms is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.

10. Indemnity

You will defend and indemnify us against claims arising from your outreach activities, your violation of these terms, or your violation of law — including claims from individuals you contacted using data sourced through the service.

11. Termination

You can delete your workspace at any time from the app (Settings → Delete account), which cancels the subscription and permanently purges your product data. We may terminate for material breach with 14 days’ notice (immediately for abuse or non-payment). Sections 6–12 survive termination.

12. General

• These terms are governed by the laws of Pakistan, and disputes are subject to the exclusive jurisdiction of its courts, unless a mandatory consumer law in your country provides otherwise.
• We may update these terms; material changes are announced at least 14 days in advance by email or in-app. Continued use after the effective date means acceptance.
• If a provision is unenforceable, the rest remains in effect. These terms plus the policies they link are the entire agreement.

Questions: hello@alync.co